Customer Testimonials

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DealerRater Jan 25, 2024

Smooth process. Got a different car than I came for but I love it! Conrad was a very nice and helpful salesman.

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DealerRater Jul 7, 2021

The best car buying experience I've ever had. Andrew was out salesperson and was excellent. Very informative, no pressure, great to work with. Rob & Joe we're both great with the finance part. Great experience start to finish.

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DealerRater Feb 7, 2020

Tony Alcala from Betten baker Honda is truly amazing!! He cares about the work that he does as well as his customers! I always feel like I am in the best of hands with Tony. He tries to do all that he can to find the best rate and the best car!! Thanks Tony!!

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DealerRater Dec 20, 2018

You guys should go see Jordan Schillaci he is a great salesman and his group he works with they do what’s best for you and will get you in a vehicle that day had an amazing experience and would recommend them to any one

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DealerRater Dec 23, 2017

As previously stated, Chris did a wonderful job of helping me with everything I could possibly need for my new vehicle. He asked what my budget was and found me a beautiful and reliable car that was in my price range. He helped me shop for insurance and made sure I got the best price I could on that as well.

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DealerRater Dec 15, 2017

They were extremely professional, friendly, and treated me with the respect I deserve. I’ve left other dealerships angry but Betten Hyundai sales staff was exceptional. They didn’t use high pressure sales at all.

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DealerRater Dec 7, 2017

I was happy with my purchase and everything was great. I plan on servicing my car there in the future. I will also recommend going there to others.

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DealerRater Dec 1, 2017

This is our first purchase of a Hyundai. We tested several other cars and had almost purchased another vehicle at another dealership, but I wanted to try out the Hyundai because of the good warranty and gas mileage and options. We were pleasantly surprised at what it offered us and the comfort. We will be taking it on a long trip soon so I am anxious to try it out.

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DealerRater Nov 22, 2017

I appreciate how quick the process of buying a car was at betten baker. It was refreshing to deal with such professionals. I truly felt like the staff at betten baker were looking out for my best interests and they were not just looking to make a deal. It was truly a great experience being a first time new car buyer. I would definitely recommend them to anyone who is looking to buy a car!

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DealerRater Nov 14, 2017

This is the third Hyundai model that we've purchased from Betten Hyundai. Every interaction that we've had with the staff has been very positive and I have recommended this brand and dealership to others looking for a vehicle.

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DealerRater Nov 11, 2017

The people at Betten Baker Hyundai treated me courteously and professionally throughout my search for, and purchase of, my new Sonata. Robb answered my many questions quickly and clearly, and I never felt pressured into making any decisions. Joe was a great guy to work with, too. I would definitely recommend this dealership to anyone searching for a new Hyundai.

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DealerRater Nov 10, 2017

From the time we walked through the door to purchase my second Santa Fe I was completely pleased with the entire experience. Chris was very nice to work with.

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DealerRater Nov 10, 2017

Excellent dealership! Very professional, friendly and knowledgeable. It was a pleasure working with these folks. Above all, the Hyundai I purchased far exceeded all expectations. The workmanship, technology and styling are excellent. This car continues to surprise me as I discover and learn more about it. I simply love this car!

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DealerRater Nov 3, 2017

This is the third Hyundai I have purchased from Betten in the last 6-7 years. As always, the sales and service has been great. If I know someone looking to buy a new or used car, you are recommended

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DealerRater Nov 2, 2017

Don't know what to say here as I don't know what a review is. They gave good information to me and answered all my questions prior to my purchase and after also

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DealerRater Oct 25, 2017

I drive a lot of miles for my job and nothing pleases me more than driving my Santa Fe! This is my second Santa Fe!!

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DealerRater Oct 12, 2017

My trip to betten baker was very pleasant, staff was very helpful and no pressure to buy. Took time with me and explained my options.

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DealerRater Oct 6, 2017

I refer back to my previous comments about the Dealership. We definitely will be returning to Betten/Baker Hyundai. We traveled many miles to get to this Dealership and don't regret it for a moment. We thank them for their very professional service and attention to detail.

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DealerRater Sep 30, 2017

Very friendly staff. They were very patient with me, and I never felt pressured. Definitely went above and beyond to help me find the perfect vehicle.

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DealerRater Sep 26, 2017

Very Satisfied rob helped with everything I needed to know. Everything was on the dot explained couldn't as for better service. I will come back for any questions I have in the future.

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DealerRater Sep 12, 2017

We have been dealing with BettenBaker since 2009. We have bought 5 new cars since 2009. We have been treated great and would recommend this company to anyone. Their service department is out to please and please people they do. So far I have no complaints. Thanks Laural

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DealerRater Sep 9, 2017

Very pleasant and knowledgeable, and informative. We purchased the Hyundai because of the style, ride and warranty. Jordan, Rob and Joe won us over by their willingness to take the time to sell and come to the table with the right price.

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DealerRater Sep 7, 2017

The staff was amazing and my car looked beautiful when I picked it up. The staff went above and beyond to make everything go smoothly. I will definitely recommend Betten Baker again.

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DealerRater Aug 30, 2017

It was a night I was willing to walk away if I couldn't get what I wanted. But an hour later I drove away in a new car at a price that was better than expected and even though I had pre-approved financing lined up I left with a better deal through the dealer.

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DealerRater Aug 23, 2017

This dealer went above and beyond to deliver our vehicle in a timely manner and in impeccable condition. Sales person and manager were courteous, friendly, and informative. I would recommend this dealership to anyone without reservation.

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DealerRater Aug 12, 2017

Happy with my purchase. I have two hyundia cars and have enjoyed their many features and will strongly consider hyundia again. I hope that plug-in hybrid cars will be available in Michigan soon. I purchased a hybrid, but would have liked a plug-in but it was not available in our state.

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DealerRater Aug 2, 2017

Santa Fe is an excellent SUV for the price, Robb was easy to deal with and very personable. I love my new car, completely enjoying the ride!

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DealerRater Jul 31, 2017

This is a Great dealership with the best overall selection of many vehicles. Great staff and customer service. Clean vehicles sold with a full tank of gas.

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DealerRater Jul 25, 2017

My experience buying a car from Jeff was my beat experience ever buying a car. He was very friendly, had a lot of knowledge about the car, and was not pushy like a lot of sales people. Just a great experience.

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DealerRater Jul 21, 2017

From the car lot, too the showroom, all of the sales people, along with management, Sales manager, last but definitely not least, all of the people in the service department. The whole facility is so clean and beautiful it's unbelievable. Thanks once again for the great service!

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DealerRater Jul 11, 2017

Hyundai Sport Turbo is amazing. Handles well, rides great, better gas mileage than the sticker shows and it isn't even broken in!! We got a decent trade in price for our Hyundai, and then Employee Pricing to boot! It just doesn't get much better.

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DealerRater Jul 7, 2017

Worked with Robb on getting into a new car. Everything went swimmingly. Would have no problem going back there and working with them in the future.

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DealerRater Jul 5, 2017

My husband and I have worked with Howie Meloche for many years, Howie has always gone above and beyond for us. He makes the purchasing of a vehicle much easier and such he's a joy to work with.

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DealerRater Jun 29, 2017

I have bought many cars here and will continue to do so in the future. This is my 3rd Hyundai but I have purchased many Hondas over the years.

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DealerRater Jun 28, 2017

We listed what we wanted in a car and they found it for us at our price we wanted to pay. They took their time until they found what we were interested in and we are satisfied.

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DealerRater Jun 22, 2017

If you are in need of a new vehicle, Betten Baker Hyundai has some awesome options. Jeff was the associate that I dealt with and his help is appreciated. The first part of my visit was spent discussing my needs in a new vehicle as well as what I would be using it for the most. I actually went in looking at a different model but after our discussion, I test drove an Elantra which a) has better mpg on average and b) is priced lower than what I was considering with almost all of the same options and amount ...

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DealerRater Jun 22, 2017

Very pleasant atmosphere to buy a vehicle or have a vehicle serviced. Very thorough experience. This is the 2nd car in 8 months I've gotten from them.

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DealerRater Jun 2, 2017

Excellent products, services and staff. Knows that the customer is most important and offers a solid, long term partnership with the dealership. So good that I purchased a second Hyundai 4 months after I received my first one. Could not be happier with both vehicles and the dealership.

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DealerRater Jun 1, 2017

a great car at a fair price and professional staff. we enjoyed working with jordan cooly very much. he was very straight forward and knows hyundai autos inside and out.

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DealerRater May 29, 2017

This car is fun to drive and it looks amazing ! I will definitely be coming back to Betten for another vehicle! Tom did a great job working with me and selling me this car!! Thanks Tom!!!

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DealerRater May 14, 2017

I had a great experience. That's all i can say. Great, great, great. Excellent, excellent experience. Can't say anything else not good with words. Good bye, good bye.

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DealerRater Apr 29, 2017

Jordan did an awesome job in meeting all of our needs. Very professional, yet friendly. He was very easy to talk to and did an excellent job teaching me all the details of my vehicle. Once he was finished, I knew all the ins and outs of my new SUV!! I knew he was someone I could count on!! Thank You!

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DealerRater Apr 20, 2017

I love my car. Staff helpful and friendly without bing pushy. Felt comfortable throughout entire process. Went back twice with questions regarding media features and Jordan helped

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DealerRater Apr 19, 2017

I had a very comfortable car buying experiance at Betten Hyundai. The staff and service were outstanding. I would recommend this dealership to family and friends. Great Job!

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DealerRater Apr 14, 2017

I highly recommend Betten Hyundai. This is my second vehicle purchased there and the staff is always very helpful and friendly. I did not leave there with any unanswered questions

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DealerRater Apr 13, 2017

We enjoyed our purchase experience at Betten Baker Hyundai. No high pressure sales, which we liked. We have been loyal to Toyota for many years, but we have found that our new Elantra rides better than my Corollas did - a "tighter," quieter ride! A nicer car, for less money than the 2017 Corolla also. I might just become a Hyundai-loyal customer!

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DealerRater Apr 12, 2017

Great buying experience for college graduation gift for our son. Jordan made this experience wonderful and we will have great memories for years to come. Thank You!

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DealerRater Apr 7, 2017

Received excellent and professional service. Betten staff addressed all of my concerns. Very pleased with new vehicle, the price I paid, and the buying process.

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DealerRater Apr 6, 2017

Joe, the manager of Betten Baker Hyundai was a great leader. He walked me through all the finance options. Jordan and Joe, along with the rest of the Baker crew make a great team. They made sure I was well taken care of. It was the first time I had a fun car buying experience and I will tell all my friends about them.

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DealerRater Apr 4, 2017

First time owner of Santa Fe. Really like it. Standard options are very plentiful. Employees in sales were so nice and friendly. I am happy to return.

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DealerRater Apr 2, 2017

Jordan was very helpful and did a good job explaining the car, service and answered all of my questions. Jordan was always available to answer any question and worked within my very tight schedule for test-driving and delivery.

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DealerRater Mar 31, 2017

I will by another car from Josh He was very helpful and work with me to get the car I wanted.This is my 4th Hyundai they have been great cars,

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DealerRater Mar 29, 2017

2nd purchase from here, and went very well. I knew what I wanted and they processed it quickly for me. Overall it was a good experience.

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DealerRater Mar 24, 2017

The car that I purchased is more than what I expected and am very happy and pleased with it. I will recommend anyone that I associate with to go to Hyundai, thank you

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DealerRater Mar 24, 2017

I have already said it all earlier. We have been very happy with our 2014 Sonata Limited and I have every reason to believe I will be just as pleased with my Tucson. Between the Vehicles and the dealership it's a total win-win situation.

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DealerRater Mar 22, 2017

Friendly and helpful couldn't ask for much better service. I've already recommend them to family and friends i will return for future purchasers when i am ready to buy again.

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DealerRater Mar 2, 2017

Betten-Baker Hyundai had what I was looking for in a vehicle and the staff was very pleasant to work with making it virtually stress free!

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DealerRater Feb 4, 2017

Very professional staff. Great experience. The showroom was very nice. The salesman treated me with respect. The cars for the test ride were brought to me at the front door.

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DealerRater Feb 3, 2017

The dealership did a wonderful job both times that we purchased the Santa Fe. The salesman as well as the manager were both very informative, friendly and helpful. They searched until they found the car that I wanted instead of trying to talk me into a car that was on the lot. We really appreciated that.

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DealerRater Jan 19, 2017

Their team approach to understanding and meeting our needs was exceptional. They were careful to explain advantages and disadvantages coaching us to a comfortable and correct decision.

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DealerRater Jan 13, 2017

Courteous and informative. The showroom was clean and comfortable...coffee was available..I have had vehicles serviced here and the experience was very professional and friendly. I would definitely recommend Better Hyundai

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DealerRater Jan 11, 2017

It's always exciting when buying a new car. The employees at Betten Baker Honda/ Hyundai were really nice and helpful. I was able to take my time and choose the vehicle I wanted. At no time did I experience pushiness, which was a plus. I hate pushy salesmen. Any question that I had, they answered to the best of their knowledge. The agents made my shopping for a vehicle very pleasant. This is my first Hyundai and I hope my experience with the Hyundai will be greater than driving it off the lot. Thanks to the employees at Betten ...

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DealerRater Jan 10, 2017

Great purchase experience!! I would recommend my friends and family to check out Betten Hyundai. Very friendly and comfortable atmosphere!! Thanks for all your hard work and patience with me Robb!!

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DealerRater Jan 7, 2017

I have purchased 12 Hyundai vehicles over the past 12 years. All of my immediate family own a Hyundai either by purchasing one new or buying one of our cars. I think you should consider a special purchase option/service plan for owners who have purchased more than 6 Hyundai vehicles. Happy to be contacted to discuss this idea. My number is 630- 863-2002. I feel this would be a great incentive plan for your top tier loyal customers,.

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DealerRater Jan 6, 2017

Don't let the Betten name discourage you from Betten Baker Hyundai. Most of our family and friends strongly dislike any dealership with Betten name. But Betten Baker Hyundai shattered that bias. Robb G. was an awesome sales associate and we will surely visit him again for our next vehicle.

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DealerRater Dec 10, 2016

Professional, informative and courteous staff. Great brand ambassadors! Took great care to ensure experience was positive. Nice facility. Well trained staff. Love my new Elentra!

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DealerRater Dec 10, 2016

Jordan, Rob, and Joe were all great to work with in helping find a new car for our family. All were very friendly and helpful.

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DealerRater Nov 11, 2016

I was looking to lease. My husband visited the dealership earlier in the day and received all of the pertinent info. I visited the dealership that evening. I did a test drive and signed the papers. A great experience!

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DealerRater Oct 29, 2016

Great buying experience. Sales person was friendly and knowledgeable. He knew the vehicle and options very well, and explained their set up and use in an easy to understand way. The sales manager also was very helpful.

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DealerRater Oct 15, 2016

Great place to shop for a car. I personally give a strong recommendation to Robb G.. I started my shopping process with little more commitment than to window shopping. Wasn't sure what I wanted except to for wanting the Hyundai brand. The lack of pressure, helpfulness and willingness to let me go at my own slow pace was much appreciated.

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DealerRater Oct 14, 2016

I want to thank them for helping me with the purchase of a new vehicle and not try to take advantage of me or use sly business tactics like other dealerships that I have dealt with in the past. The staff was straightforward and honest.

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DealerRater Oct 11, 2016

Salesperson was honest, friendly and a pleasure to work with. We have already recommended the dealership to friends and relatives. We love the vehicle! Kudos to the staff.

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DealerRater Oct 2, 2016

Joe Holstine and Robert Gergen were Awesome! I contacted many dealerships looking for my husband's car and they were the best by far. Great price and wonderful service.

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DealerRater Sep 21, 2016

Thank you for your service at better Hyundai for helping me with my car needs. The customer service was very professional and good I Definitely will be back in the future

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DealerRater Sep 14, 2016

Love the size, convenience and drive of my new Santa Fe. I had my heart set on the Chevy Equinox for the past year plus 1/2, but when I came in to actually purchase it and put payment down, i took a drive across the street to look at what I thought might be a gently used one on my way in. That's when Jordan challenged me to test drive the Tuscon or Santa Fe and put it along side the Equinox.....longer story short??? Santa Fe won due to its peppiness, sporty feel, and what felt roomier to me. ...

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DealerRater Sep 14, 2016

This is my 4th Hyundai and Betten has always taken care of all of my needs very grashiously and the service department was always exceptional especially John Always prompt and efficient.

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DealerRater Sep 8, 2016

would recommend betten baker to all of my friends relatiives co-workers to all the people i chat with on a daily basics to all my church friends to the paster to all my classmates from school

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DealerRater Sep 8, 2016

We had a great experience cosigning a loan for my daughter. She purchased a new accent and loves it. Worked with David Greene to purchase me car

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DealerRater Aug 19, 2016

Best experience ever with a new car purchase, fast, up front and prepared. Did the deal online with excellent communication. Will return in the future.

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DealerRater Aug 18, 2016

Our new Elantra is everything we hoped it would be. The people at this dealership are honest and I would definitely recommend it to other people.

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DealerRater Aug 13, 2016

Excellent sales team, very friendly, found what I wanted/needed, Always returned phone calls and emails on a timely basis. Robb, and Joe are great, i would recommend this dealership to friends and family. This is my second Hyundai and I just LOVE them. It's a great family vehicle and the dealership treats you like family.

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DealerRater Aug 11, 2016

They sell cars real nice. Recommended my friends there. Because everyone is so nice. And my car is nice. I love my car. Thanks for the cool car. I look really nice in my car.

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DealerRater Aug 11, 2016

I was greeted and treated fairly. I felt confident Jordan did whatever he could do to help meet my needs. The financial person was working as hard as he could to get us the best he could to meet our needs. Very professional and helpful. Will be back again for my service needs .

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DealerRater Aug 4, 2016

Great sales and service experiences at Better Hyundai.This is my third Hyundai from this dealership - And all three have been excellent vehicles without any problems!

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DealerRater Jul 22, 2016

It was quick turn around for options that I requested, my questions were answered in a timely manner. I was happy to have same day service Great team work

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DealerRater Jul 22, 2016

This was one of my best car dealership experiences. I appreciated the promptness and professionalism that the whole team provided. They took time to get our thoughts on what we were looking for in a new car. They gave us options to get the most value for the money we were willing to spend. No pressure just information and urgency for our requests.

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DealerRater Jul 15, 2016

I was very satisfied with this dealership. Everyone I dealt with was very pleasant and helpful. Very professional!! Rob (don't remember his last name) was outstanding!!

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DealerRater Jul 13, 2016

I was stressed out knowing my lease of another brand was coming to an end. Visited several dealerships. High pressure, higher dollars than I could pay. A friend suggested Hyundai and a specific salesperson. I knew nothing about the Tucson. Did some research online and was pleasantly surprised at reviews. Recommended sales person was knowledgeable, asked me questions about my driving habits, and suggested the Tucson. He came back to me with a "deal" I could not refuse. No stress, no high pressure. I've been driving the car for a month now and am very satisfied with ...

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DealerRater Jul 5, 2016

Excellent staff and management. Did not feel pressured when dealing with Jordan or management even when I told them I am still looking at other options. Constantly stayed in touch with me to see how things were going and if I had any luck. Gave me advice on what to look for when I go to the other dealers. Jordan beat out 7 other dealerships I spoke to. Overall wonderful experience.

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DealerRater Jun 23, 2016

It is comforting to know I can go to a dealership and receive the utmost level of professionalism and willingness to find a way to make a deal!

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DealerRater Jun 16, 2016

Easy to work with, straight forward, didn't play pricing games, help with discounts, friendly, great price for trade in, fastest purchase ever. I love my new car.

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DealerRater Jun 9, 2016

Went to another dealership and was passed by two different times by sales staff. Finally had to enter the building and ask "did anyone work here?" Finally was able to obtain information but that was all. Totally different experience at Betten. That is why I drive 40 plus miles to obtain my vehicles. Very professional treatment from everyone I was in contact with. Ken Norwood, my salesman for life. Sales manager Joe who handled my special requests and Jordan who showed us how things work.

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DealerRater Jun 8, 2016

I wasn't really in the market for a new vehicle when my sister showed me her new Hyundai. My warranty just expired and I went with her when she went to sign her papers. She said I should look at the car in the showroom like hers but with the ultimate options. I met Carlos Ramos who showed me the car and asked to take down the particulars that I required. After talking to Carlos and I told him I needed more time, he let me have my space until I was ready and then found me the car ...

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